but he seemed so nice
Video Professor upset by criticism, sues 100 anonymous critics:
You've probably seen infomercials for the Video Professor on late-night TV; a kindly-looking John Scherer has been pitching his company's computer training videos for two decades now. But Video Professor, Inc. has no problem using less-friendly tactics when confronted with criticism, and the company is now suing more than 100 anonymous Internet posters over derogatory comments that they made about Video Professor's business.
Derogatory? Perhaps. Unjustified? They sound pretty reasonable to me:
9/24/2007 - Melissa writes:I ordered the Excel cd from Video Professor June of 2007. I ordered it through a promotional offer stating "free, just pay shipping and handling" I figured $6 shipping to try the product should be fine. I received it in the mail a few days later, never opened it. 5 days after I was charged the $6 shipping, a $89.95 fee shows up. I sent the unopened disk back and called the main phone number. After waiting on hold for 20 minutes someone tells me they will refund my money. Today, September 24th, I have not gotten my refund. On top of it all, I am STILL receiving disks in the mail. Excel, Quickbooks, Windows, you name it! I receive them every 2 weeks, a $6 shipping fee shows up THEN ANOTHER $89.95 fee for each and every disk they send. I had to cancel the credit card to prevent them from charging me. I have called their main number numerous times to cancel the disks and to get my money back and no one is able to help me. They tell me there is no refund for the disks. I have sent each and every one back unopened. SCAM. Do not use this so called "program." It is a waste of money.
Gosh, and to think that all this time I've been assuming his product was merely the useless crap it so clearly is. But a scam, too! You really get your money's worth with these folks.